CONTACT INFORMATION CENTER FOR CUSTOMERS

Information for the interested party
The following informational message will be played at the beginning of calls made by customers to the Miarco Contact Center:

“We inform you that, to improve the quality of the services provided to representatives and / or clients, this call will be recorded by MIARCO, S.L. You can exercise your rights of access, rectification, deletion and others that the regulations recognize, as explained in the additional and detailed information that you can consult in our Privacy Policy on the website [*]. "

2. Privacy Policy

Customers will be able to access detailed information on the processing of their personal data on the Miarco website, so that they can consult the Privacy Policy permanently and at any time.

PRIVACY POLICY

This Privacy Policy regulates the terms and conditions in which MIARCO S.L. (hereinafter, "MIARCO") carries out the processing of the personal data that it collects on the occasion of the recording of the telephone calls that clients and / or their representatives make to the Miarco Contact Center. Through its Privacy Policy, Miarco seeks to clearly describe how personal data is collected and processed.

Responsible: MIARCO, S.L. (hereinafter, “Miarco”), with CIF: B-98261258 and registered office at C / Charles Robert Darwin, 18, C.P. 46980, Paterna (Valencia). Purpose: (i) answer questions about Miarco products and services and, (ii) send communications related to Miarco products and services. Conservation: We will keep your data as long as you do not revoke your consent. Legitimation: the consent granted. Recipients: The communication of data to third parties is not foreseen. Rights: you can exercise the rights of access, rectification, deletion, opposition, portability and limitation to the processing of your personal data by requesting the address indicated above, attaching a copy of the valid identification document. Likewise, you have the right to seek the protection of the Spanish Data Protection Agency through its website www.agpd.es.

Who is the data controller?

The data collected will be processed by MIARCO, S.L. (hereinafter, "Miarco") with CIF: B-96818828 and address at C / Charles Robert Darwin, 18, C.P. 46980, Paterna (Valencia).

For what purpose is your personal data processed and what is the legitimacy?

Your data will be processed for the purpose of: (i) answering queries, questions and complaints about Miarco products and services and, (ii) sending communications related to Miarco products and services.

The basis for processing your data is the consent granted by sending the corresponding query or accepting the receipt of communications regarding Miarco's products and services. Said consent may be revoked at any time in accordance with the procedure contained in the section What are your rights? without affecting the legality of the treatment prior to its revocation.

To which recipients will your personal data be communicated?

Communication to third parties is not foreseen, unless this is essential for the development and execution of the purposes of the treatment.

How long will we keep your personal data?

Personal data will be kept as long as you do not revoke the consent given.

What are your rights?

You can exercise your rights of access, rectification, deletion, opposition, portability and limitation to the processing of your data, by referring to the address indicated in the first paragraph of a written communication indicating the right you wish to exercise and accompanying a photocopy of your ID or of any other equivalent official document proving your identity.

Finally, we inform you that you have the right to seek the protection of the Spanish Data Protection Agency through its website www.agpd.es.